We’re here to help
birb support
Need help with birb, your account, or a privacy request? Email support@esgameworks.com. Include your device type and a short description of what happened, but never send your password.
When does birb launch?
birb is in active development for iOS and Android. Store and testing links will appear on this site when they are ready.
Can I play without an account?
Yes. Guest play does not require account information. Creating an account enables cloud sync and social features.
How do I delete my account?
In birb, open Settings → Account → Delete account. This permanently removes your cloud data, including sightings, backups, and social records.
Does birb share bird locations?
Your exact capture coordinates are visible only to you. If you share a sighting, other players see a randomized approximate area.
Why was an identification uncertain?
Lighting, distance, blur, and obstructed views can make birds difficult to identify. Try a clear photo showing the whole bird and use Enhanced AI for a second look when available.
Press or business inquiry?
Visit the press kit or email support@esgameworks.com.
Privacy and legal
Read the Privacy Policy or Terms of Service.